Town of Banff

Lost Pets

Kiva's tag means she'll get home faster if she's lost. Photo: Sue Webb

If you lost your pet…

Your lost pet may have been picked up by Bylaw Services. Call 403.762.1218  as soon as you notice your pet is missing.  We will need your name, contact details, and your pet’s name and description, as well as any other information you think might be helpful, such as where you saw your pet last.

If your pet is wearing its license tag, we will attempt to contact you.

You will need to pay a shelter fee before you can pick up your pet.

Pets spending time in our animal shelter are well cared for.  They have fresh water, food and shelter, and are checked on regularly.

If a pet is not claimed after 72 hours it becomes available for adoption. Adoptions are handled by the Bow Valley SPCA. Call 403.609.2022 for more information.

If you found a pet…

Try out the Town of Banff's Pet Connect map service.  This new service allows someone who finds a lost pet that's wearing a Town of Banff Pet ID tag, to enter the tag number and be shown the owner's contact phone number.  This will allow the owner to be contacted regarding their found pet.

To participate in this free service, the Town of Banff requires that participants agree to allow their pet's information and contact number to be posted within the Pet Connect service.  If you would like to participate in the Pet Connect program, please follow the link below and then follow the email authorization form link - or stop by Town Hall to register in person.


        
     Click here to try the "Pet Connect" tool


If you are not successful with the Pet Connect tool above, you can notify Bylaw Services between 8 a.m. and 6 p.m. on any day at 403.762.1218 and we will arrange a time to pick up the pet. If the pet is wearing a license tag, please give us the number from the tag.

When the Bylaw Services office is closed, you can call the RCMP at 403.762.2226.  They will pick up the pet and take him or her to our animal shelter. We will take over care of the pet when the office opens in the morning.