Service Review

Each year, as a part of the budget process, council reviews the programs and services that the municipality provides. This process confirms the level of service for each program and the associated budget estimates. During Service Review, potential new projects, programs or service levels are identified and debated. Service Review is held during Governance and Finance Committee meetings. All meetings are open to the public. 

Following completion of Service Review, Town Council is ready to finalize the budget for the year ahead, which affects the property tax rate set in the spring.

Public input is welcome at the beginning of each day on the topics for that day. 

Speak to Council: Please contact the Municipal Clerk at Municipal.Clerk@banff.ca or by calling 403-762-1209 to confirm your intent to speak at one of the dates below. The schedule below is tentative and subject to change. Contact with the Clerk will ensure presentations are scheduled for the correct topic. Items listed on this tentative schedule will not occur prior to the listed date. 

Write to Council: Banff residents are invited to submit input to Council about specific topics by email if sent at least one business day before the date the topic is scheduled for review (list below). Email the municipal.clerk@banff.ca with clear indication of the topic or service area.   

Public submission requests will not be accepted nor included on the Agenda for Items that have already been dealt with.

Tentative Schedule for 2023 Service Review

(Schedule and topics subject to change.)

November 22 - Service Review documents published

• Banff residents invited to provide input, Town releases Tax impact estimate of recovery budget
  

 Wednesday, November 30 (9 a.m. – 5 p.m.)

• Introduction to Service Review
  • Councillor Handbook (PDF)
    • Council Questions and Answers from Administration - Handbook Info
    • Council Questions and Answers - Overall Budget 
• Capital Budget
  • 2023-32 Capital Budget Projects
  • 2022-32 Capital Reserve Estimates
  • 2022 to 2023 Capital Budget Amounts being carried forward

 Department Presentations

• Governance (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers from Administration - Governance
• Corporate Services/IT / GIS (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Corp Serv/IT/GIS
• Other (Council Initiatives and Library) (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Other Services

Monday, December 5 (9 a.m. – 5 p.m.)

• Banff Avenue Pedestrian Zone (PDF)
  • Concept (PDF)
  • Council Questions and Answers - Pedestrian Zone

 Wednesday, December 7 (9 a.m. – 5 p.m.)

• Health and Safety (PDF)
  • Council Questions and Answers - Health & Safety
• Operations Administration (PDF)
• Municipal Parks (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Municipal Parks
• Streets (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Streets
• Fleet (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Fleet Services

 Friday, December 9 (9 a.m. – 5 p.m.)

• Facilities (PDF)
• Water Services (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Water Services
• Resource Recovery (PDF)
  • Council Questions and Answers -Resource Recovery
• Engineering (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Engineering
• Transit (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Transit

Monday, December 12 (9 a.m. – 1 p.m.)

• Fire Dept. (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Fire Dept.
• Municipal Enforcement (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Municipal Enforcement
• Police (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Police

Wednesday, December 14 (9 a.m. – 5 p.m.)

• Planning and Development (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers -Planning & Development
• Communications (PDF)
  • New Service Level Request (PDF)
  • Council Questions and Answers - Communications
• Community and Recreation Services (PDF)
  • Council Questions and Answers - Community and Recreation Services
• Human Resources  (PDF)
  • Council Questions and Answers - Human Resources

Friday, December 16 (9 a.m. – 5 p.m.)

• Finish Service Review 

Mon., December 19 (9 a.m. – 1 p.m.) 

• Finish Service Review 

Monday, January 9 (9 a.m. – noon)

• Budget 

Wednesday, January 11 (9 a.m. – 5 p.m.) 

• Budget

Wednesday, January 18 (9 a.m. – 5 p.m.)

• If needed

Previous Years Service Review and Budget Presentations

• 2022 Council Handbook on Budget (PDF)
• 2022 Combined Service Review Document (PDF)
• 2021 Service Review Document (PDF)
• 2020 Service Review Document (PDF)
• 2019 Service Review Document (PDF)
• 2018 to 2020 Operating Budget (PDF)
• 2018 to 2027 Capital Budget (PDF)
• 2017 to 2019 Operating Budget (PDF)
• 2017 to 2026 Capital Budget (PDF)
• 2018 Service Review (PDF)
• 2017 Service Review (PDF)
• 2016 Service Review (PDF)
• 2016 to 2018 Operating Budget (PDF)
• 2016 to 2025 Capital Budget (PDF)
• 2015 to 2016 Capital Budget (PDF)
• 2015 to 2017 Operating Budget (PDF)

More Information