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The original item was published from 3/17/2020 8:23:31 AM to 4/30/2020 4:35:01 PM.

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Posted on: March 17, 2020

[ARCHIVED] Roam Public Transit Service Changes

Roam Bus

In response to COVID-19 developments Roam Public Transit will be implementing the following service changes effective Tuesday March 17:

Roam Office in Banff 

–    Service hours have been adjusted, we will be open from 12 p.m. until 3 p.m. Monday through Friday.  Please only come to the Roam office for services that cannot be accessed online.  If you have change vouchers, please consider saving them as they will be valid indefinitely.

–    We encourage all riders to download and use the TokenTransit cashless fare app.

–    Lost and Found high value items (wallets, phones, laptops, identification etc) – Please call our office at 403-762-0606 to report or to arrange item pick-up if found.

75% Seated Bus Capacity Restrictions

In an effort to encourage social distancing, Roam Transit is implementing reduced capacity on all our routes.  This reduced capacity is set as 75% of bus seat capacity, which results in the following maximum bus capacity numbers by bus type:

  • Nova buses – max # passengers on board is 27 (Typically on Banff local routes)
  • MCI coaches – max # passengers on board is 37 (Typically on Lake Louise regional route)
  • Cutaway buses – max # passengers on board is 15 (Typically on Banff Centre route 7)
  • Vicinity buses – max # passengers on board is 18 (Typically on Canmore local routes)

 This reduction will impact the number of passengers allowed on each bus.  We will do our best to add additional buses on busier routes and during peak travel times.  

  • We encourage all riders to be considerate of each other and provide as much space between one another as possible.
  • Maximum capacities will likely result in the occasional full bus.  Please be respectful of the drivers as they are following the guidelines that we set out.  Also, please be considerate of the personal space of the drivers.

 Route Specific Details

 Lake Louise 8X

  • Bus Capacity restrictions are in place – please see maximum bus capacity numbers listed above.

 Canmore Local Route 5

  • Bus Capacity restrictions are in place – please see maximum bus capacity numbers listed above.
  • Canmore’s local Route 5 service is fare free.  Drivers will be limiting boarding and departing to the back doors of all buses.

 Banff Local Routes 1 and 2

  • Bus Capacity restrictions are in place – please see maximum bus capacity numbers listed above.

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