Support System for Residents

The Town of Banff Emergency Coordination Centre launched a support system to help residents affected by business closures throughout Banff.

The Town is maintaining an up-to-date web page dedicated to information, resources and assistance, which are changing rapidly, with new announcements from the provincial and the federal governments every day. Visit banff.ca/COVIDHelp.

For residents seeking assistance, the Town has opened an email service for residents to access a 15-person team dedicated to providing information and referral services. Topics include accessing employment insurance, mental health, immigration, work visa services, referrals on housing and child care, among other issues. Email help@banff.ca.The email service is the preferred contact method. For residents without email or web access, call 403.762.1251.

If needed, the Emergency Coordination Centre will begin coordinating resources in the community, such as food and supplies, to reallocate from businesses that have surpluses, to individuals and organizations that are in need, if this becomes required in Banff.

For health-related questions about COVID-19, visit Alberta.ca/COVID.

Closures and Cancellations

These Town buildings are closed to the public:

Town Hall, The Fenlands, 101 Bear Street, and the Operations Office Building. 

All Town-organized programs, courses, and events are cancelled, in order to help prevent the spread of COVID-19. 

For restrictions on capacity and operations of Banff businesses, visit banff.ca/COVID.

Meetings

The public gallery is closed for Council and Committee meetings. Council meetings will continue with viewing enabled only online at banff.ca/live. 

Council

Monday, March 23, 2 p.m. 

Visit banff.ca/agendacenter or subscribe to meeting agendas at banff.ca/notify.

Help Prevent the Spread

Stay home and away from others if sick. Stay home if you don't have to go to your workplace, or if you don't need to collect supplies. For more information on 
self-isolation visit Alberta.ca/COVID.

Maintain a distance of 2 metres (6 feet) from those around you.

Wash hands often, using soap and water for at least 20 seconds.

Cover coughs and sneezes with a flexed elbow or a tissue.

Avoid touching your face with unwashed hands.

If you have the symptoms of a fever, dry cough, or difficulty breathing, take the online assesment linked from Alberta.ca/COVID. Don’t go to your doctor or a health facility if you believe you may have COVID-19. Use this online screening tool to determine whether you need to call 8-1-1 to arrange testing.

Be informed with updates at banff.ca/COVID.