Call for Help
If you need help, please contact us at help@banff.ca.
This is for anyone who needs assistance. That means isolated seniors, anyone with immigration issues, or people in self-isolation who need groceries/prescriptions. It’s also for anyone who has been laid off and needs help figuring out how to apply for EI. We have staff who are answering emails and can help you.
Email help@banff.ca or if you don’t have email, call 403.762.1251. Visit banff.ca/COVIDhelp for additional resources.
Information to Help Us Help the Community
As a part of the Town of Banff’s emergency response efforts to COVID-19, the Town's Emergency Coordination Centre is conducting a community inventory survey about the status of businesses in town, their needs and opportunities. The survey is gathering information about businesses needs for continued operations, such as cleaning supplies. The Town is compiling an inventory of resources that businesses want to share with others in the community and will facilitate the redistribution of available resources to those in need, as required. We are seeking information about special services businesses are offering to promote to people who need to know, such as food take-out or delivery.
Please complete the survey at bit.ly/ResourceCoordination.
Large Item Pick Up
Schedule an unwanted item pickup by calling 403.762.1240 or fill out the form at pickup.banff.ca. Don’t just dump things by garbage bins. We’re still scheduling pickups of furniture, appliances, etc. This is a free service for residents.