Town of Banff Information
Utility Bill


Utility invoices mailed, deferral option continues

Monthly utility bills for water, sewer and waste services are being mailed, but account holders are reminded the option to setup payment deferrals remains. To request this service, email taxes.utilities@banff.ca. 

Those who are able to pay are encouraged to do so. However, many residents may be facing financial challenges, preventing them from being able to pay the utility. To make changes to utility payments, apply for deferral without penalty or loss of service, please send requests to taxes.utilities@banff.ca with your account number. 

People who are unable or do not want to collect their utility bill from the Post Office can request their bill to be emailed to them. 

Bow Valley Family Resource Network to support Banff

The Town of Banff has received provincial funding to provide programs and services as part of the Bow Valley Family Resource Network (formerly Bow Valley Parent Link). Family Resource Networks deliver early intervention and prevention services and supports for children aged 0 - 18, with a focus on children aged 0 - 6, through a network of community-based service providers. Once it is safe to do so, we will open the play space at 101 Bear Street. In the meantime, all of our programs and services will take place by phone, email and online.  

For more information or for support for your family during the pandemic, please visit banff.ca/families or email familyconnections@banff.ca, and follow Bow Valley Family Resource Network on Facebook.


Let locals find the services your business is offering

Keep the community and your customers informed of operational changes that COVID-19 may have had on your business and update your listing on Google My Business. Email memberservices@banfflakelouise.com if you need help. Request customizable operational posters for your door from communications@banff.ca. 




Book

Thank You to all Educators!

It’s Education Week in Alberta, and while our schools aren’t physically open, education continues to take place. In fact, this Education Week, we have even more educators to thank. Teachers are teaching remotely, and parents are stepping in to assist with the learning process. Teachers and parents alike, we applaud your efforts. Thank you!  

Meetings

Regular Council meetings have been cancelled during 
the State of Local Emergency
. Council will meet to address the crisis, with the next meeting at 9 a.m. on May 11.

Access the agenda at banff.ca/agendacenter or receive a notice by subscribing to Agendas at banff.ca/notify.

Spring Cleaning in Banff

Wildfire Hazards Cleanup Day

Saturday, May 9

Banff’s FireSmart Program wants all Banff property owners to participate in a vegetation and yard debris cleanup day. Homeowners are encouraged to spend a few hours in their yards reducing accumulations of vegetation and debris that contribute to wildfire spread when fire danger climbs later in the summer.

Visit banff.ca/FireSmart to learn how to do your wildfire hazard cleanup. Download your free copy of the FireSmart Homeowner’s Manual or Mobile APP at: firesmartcanada.ca.

Free pickup starts May 11

Gather up all your branches, stems and yard debris for collection during community collection days. Please ensure it is only vegetation (no building materials or garage/basement junk). No stems thicker than 10 cm/4 inches and none longer than
3 metres/10 feet. Please call 403.762.1240 to schedule your pickup.


Street Sweeping

We’re sweeping dirt and debris from the roads. Please obey all temporary no parking signs. To find out the schedule visit banff.ca/sweeping.



COVID-19 Tips

Staying Safe Outside

With warmer weather, we are urging residents to continue to follow all public health directives from Alberta Health Services while being outside. We know the sunshine can be enticing but how we act now will save lives. Please avoid gatherings in all public places, including common areas like rivers and parks. We must work together to keep our community safe. Visit banff.ca/COVID for more information.  

Grocery Shopping Protocols

Grocery stores carry the highest risk for the spread of COVID-19. It’s crucial to follow health protocols when shopping to slow the transmission and keep our community safe. 


Please ensure you:

• Do not enter stores if you are feeling unwell
• Follow all in-store directives
• Maintain a 2 metre/6 feet distance between individuals
• Do not touch items you are not buying
• Allow only one person per household per visit to the grocery store
• Plan your visit accordingly so you don’t shop every day

Please visit banff.ca for more information.  

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Copyright © 2019 Town of Banff. All Rights Reserved.
110 Bear Street, Banff, AB, T1L 1A1

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